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HELPFUL ANSWERS
Frequently asked questions
General
Since all of our items are made to order with love, we don’t accept returns or exchanges. But if something arrives damaged or isn’t quite right, please reach out to us — we’ll be happy to help fix it!
We’re so glad you asked! We do offer larger sizes by request. Just send us a message using the contact us form — and we’ll help you out. 💌
Each item is made just for you, so please allow 5–10 for processing before shipping. Once shipped, you’ll receive a tracking number. Thank you for your patience!
Yes, we do! 🌍 Shipping times and costs vary depending on your location. You’ll see all available options at checkout.
Oh no! So sorry about that. Please use the contact us form right away with your order number and a photo of the item, and we’ll sort it out as quickly as possible. 🫶
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